Responsible Gaming

Entertainment, Not Income

At Sustainable Brothers and Sisters, we believe gambling should be enjoyed as entertainment only. Wagering money on games of chance should never be viewed as a way to earn money or solve financial problems. The odds are always in favour of the house, and you should only gamble with money you can afford to lose.

Age Verification

The Star Casino App is only available to individuals who are 18 years of age or older in Australia. We are committed to preventing underage gambling. If you are under the legal gambling age, please do not attempt to access our services. Parents and guardians are encouraged to monitor their children's online activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for essential expenses (rent, bills, food)
• Hiding gambling activity or lying about the amount of time or money spent
• Feeling anxious or irritable when unable to gamble
• Borrowing money to fund gambling
• Neglecting family, work, or social responsibilities due to gambling
• Needing to gamble with larger amounts to achieve the same level of excitement
• Failed attempts to reduce or control gambling
• Using gambling to escape stress, anxiety, or depression
• Experiencing sleep disturbances related to gambling thoughts

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools Available

The Star Casino App provides several responsible gaming features to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session
• Reality Checks: Receive periodic reminders during gameplay showing how long you've been playing and how much you've wagered
• Time Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming services

We encourage you to use these tools to manage your gambling responsibly.

Support Organizations

If you're experiencing problems with gambling, professional support is available:

Australia

• Gambling Help Online - Free, confidential telephone counselling and online support
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (24 hours, 7 days a week)

United Kingdom

• GamCare - Support for problem gambling
  www.gamcare.org.uk
• GamStop - National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council - Evidence-based resources and support
  www.responsiblegambling.org

United States

• National Council on Problem Gambling - Helpline and resources
  www.ncpgambling.org
  Phone: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
  Telephone Counselling: 0800-1372700 (free and confidential)

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a recognised condition that can be treated with professional support. Reaching out is a sign of strength, not weakness.

Contact one of the support organisations listed above, speak with your GP, or reach out to a trusted friend or family member. Recovery is possible, and you don't have to face this alone.

Sustainable Brothers and Sisters is committed to providing a safe and responsible gaming environment. Your wellbeing is our priority.